Return Policy

The BodyHealth Assurance

Please see below for details on our return policy

Our motto: “Optimizing Health and Vitality” means what it says. With a focus on quality and purity of ingredients, the BodyHealth products are crafted to help you achieve optimum health and vitality in today’s increasingly toxic world. Specifically, the BodyHealth objective is to empower you to attain and maintain optimal body health and to provide you with the products needed to help do just that. You can trust us to be your partner as you travel the path of a healthy and vibrant life.

BodyHealth was founded by David I. Minkoff, M.D., in 2000. In his practice, Dr. Minkoff concentrates on alternative and complementary approaches, with a focus on detoxification and dietary optimization. BodyHealth believes that in order to reach optimum health, you must: (1) reduce the toxins entering the body; (2) increase the toxins and pollutants leaving the body; and (3) improve the quality of nutrition so your body can rebuild and heal.

With this in mind, Dr. Minkoff developed the growing range of products that BodyHealth manufacturers and distributes; these cutting-edge solutions provide everyone with the highest quality dietary supplements.

Our products are developed with, and backed by, a rigorous quality assurance program that encompasses all stages of formulation and production, including sourcing, testing and utilizing raw ingredients and finished products that meet or exceed all potency, quality and expiration requirements.

To honor your commitment that you show whenever you purchase our products, we at BodyHealth are committed to providing supplements with no artificial ingredients, colors, or preservatives. We also offer vegan, gluten-free, GMO-free, soy-free and dairy-free ingredients whenever possible, and are continually working to expand our products with these features.

Our Assurance to You

  • Powerful, high-quality products
  • Premium, natural ingredients
  • Quality cGMP (Good Manufacturing Practices) standards
  • Superior customer service
  • 90-Day, money-back guarantee

If for any reason you are dissatisfied with one of our products, please call 1-877-804-3258 or e-mail customerservice@bodyhealth.com within 90 days of your purchase to request an exchange or full refund. We will provide you with an RMA number and return instructions.


Returns:

This guarantee is for a full 90 days. You can return products within that time for any reason, no-questions-asked. If it has been more than 90 days, unfortunately there are no refunds or exchanges. Exceptions may be considered on a case-by-case basis.

To return a product, simply contact BodyHealth by phone or email and our friendly customer service representatives will discuss the issue with you and help provide you with an RMA number. Then just send the product(s) back and we will process the refund once it is received. BodyHealth offers free shipping to customers, however we do not provide free return shipping labels.

Here are the BodyHealth Return Policies:

  1. This return policy only applies to retail products purchased directly from BodyHealth.com or our store in Florida.
  2. One opened bottle of each product is eligible for return; all other returned products must be clean, undamaged, and in the original sealed container for refund.
  3. Although BodyHealth offers free shipping to customers, we do not provide free return shipping.
  4. Items that are not eligible for return/refund are: Sample items, Spray extenders, Gift cards, Open bottles of Kaqun water.
  5. If you purchased a program/package that involved a package discount and you are not returning the whole package/program, the discounted price is thereby forfeited and any items not returned will be reassessed at the undiscounted individual product price, and the refund amount adjusted accordingly.
  6. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without obtaining a Returned Merchandise Authorization (RMA) number first.


Refund Procedure:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted - usually 10-14 business days. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@bodyhealth.com.


Return Shipping Address:

To return your product, you should mail your product to:

BodyHealth - Returns
707 Cleveland Street,
Clearwater, Florida. US 33755

As stated above, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Auto-ship Members

Subscribers can cancel subscriptions at any time. Please allow up to 7 days for subscriptions to be canceled. We can not refund any recurring payments that happen within this 7 day cancellation period. 

If the subscription doesn't fit your lifestyle, please call to discuss modifying your subscription so that you receive the right amount of products at a time that works for you.

Regarding Auto-Shipments, contact our subscription manager, Josh at 877-804-3258.


Have a question or feedback? Send us a message!