SECTION 1 - SHIPPING CLASSES:
BodyHealth utilizes USPS, UPS and DHL shipping services. Most orders are shipped via USPS 1st class or priority mail. Larger orders are shipped via UPS.
SECTION 2 - SHIPPING TIMES:
Products are shipped from our office in Dunedin, Florida and usually ship between 2-3 business days from the date the order was created. However, in many cases we are able to ship within 1-2 days at most.
Once your package has left the BodyHealth offices, please allow 2-3 day transit time for priority shipments and 4-7 days for standard shipments. Please note that transit times are not guaranteed and are subject to the carriers themselves.
International orders are subject to additional taxes and duty fees. These added fees are the sole responsibility of the customer.
For returns please see our return policy here.
SECTION 3 - EXPEDITED SHIPPING:
Once your package has left the BodyHealth offices, please allow 1-2 day transit time for USPS Priority Mail Express, 2-3 days transit for UPS 2nd day air, and 1-2 days for UPS Overnight.
PLEASE NOTE: Our BodyHealth offices are closed Saturday's and Sundays, which includes our shipping department, we do not ship on these days. This means if you place an order on line on Saturday and select 'UPS Next Day Air' your item will not show up until the following Tuesday.
SECTION 4 - FREE SHIPPING:
All domestic retail orders are shipped free of charge as our gift to you, except for Kaqun water products or unless otherwise specified.
Domestic includes all contiguous states as well as Hawaii, Alaska, APO and FPO.
Free shipping offer is via USPS first class or priority mail.
SECTION 5 - INTERNATIONAL SHIPPING:
We use DHL Express International and USPS First Class International. Please expect 5-7 days for DHL Express International and 10-14 days for USPS First Class International. These shipping times, do not include time spent in customs.
We prefer to ship all international packages via DHL because it is a premium service, with tracking available across the globe and quicker delivery times.
USPS First Class International only has tracking within the country of origin and once it leaves the US, we lose the ability to track your package. We do not guarantee delivery for orders shipped internationally via USPS.
Unless otherwise specified, orders will ship with DHL.
International shipping charges paid to BodyHealth.com do not include duty, taxes, or fees incurred by the destination country. These added expenses will be at the expense of the customer. To determine tax, duty, VAT, etc., please contact the customs/importation department within your country of origin.
Discounted shipping rates - For all international shipments, we subtract $9.95 to offset the FREE shipping you would get if you were ordering domestically. This is purely a gesture of good will to our international customers as we know international shipping can be expensive.
International shipping costs and duty fees are excluded from all product refunds.
SECTION 6 - SPECIAL INSTRUCTIONS:
If your shipment requires special instructions please add these instructions to your order note and contact customer service at 877-804-3258, M-F, 9am-6pm